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Return & Refund Policy
At The Montessori Workshop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a simple and straightforward return process.
You have 14 days from the date you receive your order to request a return.
Returned items must be:
Our customer support team will guide you through every step of the return process.
Restocking Fees: We do not charge any restocking fees.
Return Window
You have 14 days from the date of delivery to return eligible items.
Item Condition
Items must be unused, in their original condition, with original packaging, tags, accessories, and documentation.
Easy Return Process
Our customer support team is available to assist you throughout the return process.
Restocking Fees
No restocking fees apply to returned items.
You will not be charged for the return shipping if:
If you ordered the wrong item, no longer need it, or simply changed your mind, you are responsible for the actual return shipping costs.
Please note:
Email us at:
contact@the-montessori-workshop.com
Please include:
Email us at:
contact@the-montessori-workshop.com
Please include:
Please carefully repack your item in its original packaging, including:
Ship your return following the instructions provided by our customer support team after your return request has been approved.
Once we receive your returned item, we will inspect it to ensure it meets our return conditions.
If your return is approved, your refund will be issued to your original payment method.
Depending on your bank or payment provider, refunds typically appear within 10 business days.
If you would like to exchange your item for a different size, colour, or product, please contact us at:
contact@the-montessori-workshop.com
Our team will be happy to help arrange your exchange as quickly as possible.
For hygiene and safety reasons, certain products cannot be returned.
These items will be clearly identified as non-returnable on their respective product pages.
Please visit our FAQ page or contact our customer support team.
FAQ
https://the-montessori-workshop.com/pages/faq
Contact Us
https://the-montessori-workshop.com/pages/contactez-nous
Store Name
The Montessori Workshop
Address
45 Baker Street
London
W1U 6TW
United Kingdom
contact@the-montessori-workshop.com
Phone
+44 7784 837276
Customer Support Hours
Monday to Friday
9:00 AM – 5:30 PM (United Kingdom Time – GMT/BST)
Response Time
We aim to respond to all enquiries within 1–2 business days.
Visit our FAQ page:
https://the-montessori-workshop.com/pages/faq
Or contact our customer support team:
Free Shipping
14-Day Returns
Customer Service
Secure Payment